Privacy Policy

Privacy Overview

Where applicable, for customers and visitors in the United States, hexclad explains its personal-information practices in this Privacy Policy. Where applicable, the policy applies when a person browses the site, places an order, contacts support, or interacts with store advertising.

Your U.S. Privacy Choices

In keeping with our published standards, we do not sell personal information for money, although some advertising disclosures may be considered a sale, sharing, or targeted advertising under CCPA/CPRA or other state laws. For customer assurance, applicable privacy rights may include access, correction, deletion, portability, and Do Not Sell or Share choices, together with protection from unlawful discrimination. For customer assurance, a recognized Global Privacy Control (GPC) preference is honored when applicable, and direct privacy requests may be verified for security.

Data Categories and Uses

Consistent with these terms, depending on the interaction, we collect identifiers, order details, processor-managed payment information, device and browser data, approximate location, browsing activity, communications, and derived preferences. As part of this policy, business uses include providing the site, completing orders, arranging shipping and returns, responding to customers, detecting fraud, securing systems, complying with law, and improving services.

Cookies, Analytics, and Ads

Where applicable, essential services, preferences, analytics, fraud controls, Google Ads, Remarketing, and Conversion Tracking may rely on Cookie or similar technologies. In practical terms, advertising partners, including Google, may process identifiers for measurement and relevant advertising under applicable requirements and their published controls.

Protection and Contact

For clarity, we keep personal information for periods reasonably connected to fulfillment, support, fraud controls, records, disputes, and legal duties. For a straightforward customer experience, reasonable safeguards are used, but no internet transmission or storage system can be guaranteed completely secure. Where applicable, the service is not directed to children under 13, and privacy requests can be submitted through the contact details below.

Store Contact Information

Business name: hexclad
Brand/store name: hexclad
Phone: (678) 233-4411
Physical and return address: 939 Walker St, Augusta, Georgia 30901, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: Support@hexcecd.shop