Contact Us

Customer Care

Where applicable, hexclad provides customer support for product questions, orders, delivery, returns, exchanges, payments, and privacy requests. For clarity, support is available Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Email, Phone, and Address

To keep expectations transparent, email customer service at Support@hexcecd.shop or call (678) 233-4411. As part of this policy, our complete physical address is 939 Walker St, Augusta, Georgia 30901, United States.

Order Support

Under this standard, providing the order reference and issue details helps customer service respond accurately. To keep expectations transparent, contact us before shipment for a cancellation request, while shipped orders follow the Refund Policy.

Merchant and Contact Details

Business name: hexclad
Brand/store name: hexclad
Phone: (678) 233-4411
Physical and return address: 939 Walker St, Augusta, Georgia 30901, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: Support@hexcecd.shop